Shipping policy

SHIPPING POLICY

Where we ship
We currently ship within the United States only.

Processing time
Orders are processed within 1–2 business days after payment.
Orders placed on weekends or holidays are processed the next business day.

Delivery time
Once shipped, orders arrive within 1–5 business days.
All orders ship from our US warehouse — no international customs delays.

Shipping cost
Free standard shipping on all orders.

Tracking
You'll receive a confirmation email with a tracking number as soon as your order ships.
Please allow up to 24 hours for tracking to update after you receive it.

Wrong or incomplete addresses
Please double-check your shipping address at checkout. We're not able to reroute a package once it's on its way. If a parcel is returned to us because of an incorrect address, we'll reship it once the correct address is confirmed.

Delayed or lost packages
If your tracking hasn't moved for more than 5 business days, or your package is marked delivered but you can't find it, email us and we'll open an investigation with the carrier and make it right.

Damaged on arrival
If your Clipso arrives damaged, email us within 7 days with a photo and we'll send a replacement — no return needed.

Questions
Email us at andrewkasparov0@gmail.com and we'll get back to you within 24 hours on business days.